Privacy-Policy

Last updated:14/01/2026

1. Introduction

Welcome to My Decorator. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (my-decorator.co.uk) or use our services, and tell you about your privacy rights and how the law protects you.

2. Who We Are (Data Controller)

The data controller responsible for your personal information is:

My Decorator Location: Beckenham, United Kingdom Email: info@my-decorator.co.uk  Phone:+44  07597722111 and 07756500111

3. The Data We Collect

As a painting and decorating service provider, we may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data:First name, last name.

• Contact Data:Billing address, home address (where the work is to be carried out), email address, and telephone numbers.

• Transaction Data:Details about payments to and from you and other details of services you have purchased from us.

• Technical Data:Internet protocol (IP) address, browser type and version, time zone setting and location, ensuring the website functions correctly.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide a quote:We need your address and contact details to visit your property and provide an estimate.

• To perform the contract:To carry out the painting, decorating, or handyman services you have requested.

• To manage payments:To issue invoices and collect fees.

• Legitimate Interests:To run our business effectively and securely.

5. Data Sharing

We do not sell your personal data to third parties. However, we may share your data with trusted third parties to help us run our business, such as:

• Service Providers:Hosting providers (e.g., One.com) who host our website.

• Subcontractors:If specific work requires additional tradespeople (we will always inform you beforehand).

• Professional Advisers:Accountants, insurers, or lawyers if necessary.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., keeping tax records for HMRC).

8. Your Legal Rights

Under the UK GDPR, you have rights including:

• Request accessto your personal data.

• Request correctionof your personal data.

• Request erasureof your personal data (the "right to be forgotten").

• Object to processingof your personal data.

If you wish to exercise any of the rights set out above, please contact us at  info@my-decorator.co.uk  .

9. Cookies

Our website may use small files called cookies to improve your experience. You can set your browser to refuse all or some browser cookies.